Rep Council Blog

Agencies Finding, Recruiting and Hiring New Salespeople

by Danny Collis, President, Collis Group, Inc. I am used to putting ads in a local paper and seeing what comes of it. Yes, I just gave away my age. The problem today is trying to figure out which website or app will best apply to sales and what I particularly need. Job posting or […]

The Importance of Having a Disaster Plan for Your Agency

AKA: Thinking About the Unthinkable by Stephen Fowler, President, PERCS In 1905, nine Morse code strokes established an emergency distress code (or procedural signal or prosing). Now we think of SOS or “Save Our Souls.” The key was the simplicity of the signal. Fast forward to 1968, the first emergency phone call, in Haleyville, Alabama, […]

Accessing MANA’s Contributions

by Tim Ryder, President, Ryder Sales Agency, Inc. Serving on the Board of Directors for MANA was a great experience on multiple levels: Working alongside a professional MANA staff and successful independent representatives. Heading and participating on various committees (such as the Financial Committee, Long‑term Strategic Committee, Associate Member Committee, etc.). Networking and befriending other independent representatives […]

“Fish Got to Swim and Birds Got to Fly” — Billie Holiday

by John Beaver, GSA Optimum To which I would add, salespeople have got to sell. It’s surprising how much people do the things they’re paid to do during their work day long after their work day ends. Teachers use their skills to teach outside the curriculum they’re paid to teach, engineers invent things in industries […]

Call Reports?

by John Roba, The John D Roba Company, Inc. As a long-time MANA member, I have found that one of the most frequently discussed subjects is call reports. Jerry Leth, MANA’s vice president and general manager, and longtime liaison to the membership, recently told me he gets at least three calls a month regarding the subject. […]

Stop Labeling and Learn to Accept

by Danny Collis, President, Collis Group, Inc. What is a Millennial? I’m not really too keen on labeling people or the generations that they’re a part of. That’s why I have trouble defining a Millennial. I seems as if every conference or learning experience I have today is all about discussing what generation you are from. […]

The Dreaded Word to a Rep: “We Are Going to Split Your Commission With….”

by John Sandifer, SanCo Sales, Inc. There are primarily several types of situations where split commissions might pop up in today’s manufacturing world, including rep-to-rep split commissions and manufacturer-to-rep split commissions. No manufacturers’ rep particularly likes the discussion in either situation, but it is a topic that needs to be open for discussion. Rep-to-Rep Split Commissions We […]

Successful Partnerships

by Charles Ingram,  VP of Sales & Marketing, Eriez Magnetics 1947 was a good year for my company, Eriez Manufacturing, as well. It was the year our founder, Bob Merwin, and Dean Thomas, a sales representative of what is now Dominion-Carolina Sales, Inc., based in High Point, North Carolina, came to an agreement for Dean to sell […]

What’s the Value of a Rep Council?

by Craig Lindsay, CPMR, CSP, Pacesetter Sales & Associates It seems to me that many of our manufacturers have either done away with or for some reason have lost interest in having rep councils in the last 15 years. When I started in the rep business there were a number of our principals that had […]

The Changing Rep Business Model

by Jerry Leth, Vice-President and General Manager, MANA Back in 1988, I started a manufacturers’ representative business. Back then, we used fax machines to communicate with each other and thought that was high-tech. The world and consequently the manufacturers’ representative business changed significantly since then. The question we want to address is, “How has it […]

Handling Disputes Between Manufacturers’ Representatives and Manufacturers

by Jerry Leth, Vice-President and General Manager, MANA Most of the time, manufacturers’ representatives and manufacturers get along fine. Sure, there are minor issues, but the two resolve those quickly and life moves on. Sometimes disputes become major and disruptive, to the point where business activity significantly reduces while the two parties battle with each […]

The Untapped Talent Pool

by Michelle Jobst, CPMR, Jobst Incorporated In May of this year I participated in my first meeting as a member of the MANA Board of Directors. As the first female to occupy such a position in the association’s 70-year history, a number of thoughts went through my mind as I met with other Board members […]

The Principal Is the Customer

by Tom Hayward, CPMR, United Sales Associates “Exceed your customer’s expectations. If you do, they’ll come back over and over. Give them what they want — and a little more.” — Sam Walton As unbridled entrepreneurs, manufacturers’ representatives naturally evaluate our business space to maximize our return on investment. We evaluate many areas to include […]

Defining the Perfect Customer

by John Davis, Paul Davis Automation I have to admit, when I was sent the prompt for this month’s “Editorial in the Field,” I was a bit jealous of the authors for the two previous editions of this column. Their columns were titled, “Defining the Perfect Rep” and “Defining the Perfect Principal.” Those are easy […]

Facing the Challenges of Choosing a CRM System

by Rick Campo, Founder, West-Tech Materials In 1992 when I started West-Tech Materials, the only thing people knew about a cloud was that it was in the sky. Working out of my house, as a single-rep operation, monthly I was calculating commissions by hand on a tablet, writing my trip reports on paper and faxing them to […]

Defining the Perfect Principal

by Stephen Fowler, President, PERCS “Perfection, like beauty,” we’re told, “is in the eye of the beholder.” We all agree but don’t reflect on the lens. What is this mind’s “eye,” the eye that spies the perfect spouse, the perfect family, and of course the perfect life? For “reps” the perfect search is for the […]

What Representatives Should Expect From a Principal’s New Product Launch

By Greg Bruno, President, Midlantic Enterprises, Inc. A principal’s new product launch can be exciting, time-consuming and expensive for both a principal and a representative. Ultimately, everyone involved wants the launch to be successful and profitable. Getting to these goals takes planning and careful execution. The additional potential for new business that a new product […]

Is There Such a Person as a Perfect Rep?

by Danny Collis, President, Collis Group, Inc. As I consider my 23-year history as an independent manufacturers’ representative, I’ve got to admit that I’ve really never encountered one! I’ve seen very successful reps — but not perfect ones. Wouldn’t achieving perfection lead to more compensation? Why can’t we get there? Shouldn’t striving for perfection be […]

Learning From the Best Practices of Others

by Jerry Leth, Vice-President and General Manager, MANA As a MANA member, you can learn from other members’ best practices, a membership benefit. Let’s face it: we live in a changing world and the change accelerates every day. New issues come up and to survive and grow, you need to learn to effectively deal with […]

Guest Blog: The Rep Approach to Business

By Israel Ginez, Eng-Mba, Gindustrez Trading Inc. I have seen many times how some Principals do not understand or do not want to accept the full extent of a company in business such as the Representation structures. This document will walk you through the organizational part of the business emphasizing that an Independent Rep is […]

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